Frequently Asked Questions
Everything you need to know about your Issa Studio experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Notes' section.
What payment methods do you accept?
Issa Studio accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Issa Studio, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and deadstock fabrics to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only accommodate changes or cancellations within 60 minutes of order placement.